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ART/ Entert. Summaries
Cable TV Performance

Comcast REALLY Sucks
Monopoly Consequences

by Vaughn Aubuchon
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Comcast has been a pain-in-the-ass for 10 years, with "intermittent everything". So, I took them up on their "upgrade offer". I am an idiot.
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Menu

WRONG Box # 1

BAD BOX # 2

The Latest Comcast Intrusion

Internet Neutrality

Bye-Bye Comcast
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WRONG BOX #1

For months and months, Comcast has been showing a popup in the evening, on any channel I am watching. "UPGRADE NOW". I finally clicked OK. Big mistake.
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Aug. 9, 2018
The "Self-Install Box" finally arrived today. I got an email, but I had NO IDEA where it came from. There was ZERO identification of what UPS was sending me. Finally, I Googled sik, and found the answer. Xfinity upgrade. Presumably stands for "Self-Install-Kit" (NOT DEFINED ANYWHERE).
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I got busy and installed it, which was challenging. Especially, since my remote was NOT THE REMOTE shown in the online instructions.

I was able to get the TV going, but the Internet was nowhere to be found.

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So, I fought the dreaded phone tree, and finally got to a human, R***. He couldn't understand any thing I was telling him.
I read him the DOCSIS # he asked for -

Xfinity XG2v2-P
CC S/N: MA1738ECK717
CC UA: 000-01504-32282-014
SN: PAK803712271
eSTB MAC: 98:F7:D7:66:09:BB
DOCSIS Mac: 98:F7:66:09:B9
Model: Pace PX022ANM
FCC ID: NQ8PX022ANX

"That modem is not in our inventory."
And around, and around, and around, and around, and around.
"FINALLY, he got back to me with, "That is not a modem - it is a cable box." (set-top box) WHY didn't he know that immediately? His company sent it to me. Because NOBODY at Comcast knows ANYTHING.

So, I spent hours trying to turn a sow's ear into a silk purse.

FOR 10 YEARS, MY COMCAST SERVICE HAS INCLUDED INTERNET. SO, YOU SEND ME AN UPGRADE,
WITHOUT INTERNET?

Thanks, Comcast.
Thanks, Xfinity.
A BUCKET OF DIRT is more competent than you are.
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He also informed me that I would be charged $15 on my next bill. HEY! I DIDN'T EVEN WANT THIS CRAP. You shoved it down my throat. It benefits YOU, NOT ME. So, I gotta pay $15 to take it up the old wazoo? You are on your way out. JUST DIE, COMCAST. And this, RIGHT AFTER another unexplained $10 monthly increase.
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But, I'm not done. R*** called me back, after I had spent OVER an hour reconnecting my old Dolby TV box, cable modem, cables, power supplies, etc. He said he needed to "collect a screen shot" that he had failed to collect before, AND, "WOULD YOU PLEASE RECONNECT THE NEW EQUIPMENT, so I can get a screen shot?"
WRONG THING TO SAY. I lost my mind. "YOU !@#$% ^&*, etc., etc., etc., etc., etc., etc."

Oh, Yeah. Its just trivial for me to JUMP through TEN MORE F**KING HOOPS, just so you can Cover-Your-A$$, for yet ANOTHER screw-up of YOURS. Well, it ain't trivial for ME, buddy-boy. The cable changing, routing, connecting, rebooting is NOT TRIVIAL. HELLO?

MY time is worth NOTHING, and your time is so, so, so d@mned valuable. Bullsh|t.
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UPDATE #1: Today, Aug. 10, the UPS truck came, and I asked if I could just give the package to him. He said sure. So, I gave it to him. Bye-bye. Then, I realized I had no proof that I had mailed it! GREAT SYSTEM. So, if Comcast up in Oregon never receives it, Comcast will undoubtedly bill me for it. GREAT SYSTEM.
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BAD Box #2


UPDATE #2:
Today, Aug. 15, I received yet ANOTHER box from Comcast. I guess I didn't make myself clear, with all my screaming. It contained a Comcast "Internet Gateway", which does contain an Internet modem.
BUT, it is a PILE of SH|T.

Xfinity :
Dual-Band WIFI 802.11ac
ARRIS : Model TG1682G
P/N : TG02DCG1682P3CT
FCC ID : UIDTG1682-3
WPS PIN : 37849337
MTA MAC : A89FECCA35D6
WAN MAC : A89FECCA35D7
1000191 TG1682G/CT-0
SN : 7BA2WZ6BCB02577
CMAC : A89FECCA35D5
Network Name : XFSETUP-35D5
Password : animal7886bloom

The Problems -
1. There is no HDMI port - coax only. This involves signal degradation, because the TV signal goes through an extra, unwanted signal conversion (modulation-demodulation). UNWANTED. This is NOT an upgrade.
It is a VIDEO DOWNGRADE.

2. NO NEW X1 REMOTE - No remote at all. They sent me a NEW remote with the set-top box, which I returned, BUT NOT with the gateway?

3. It contains 2 phone jacks, for Phone/Alarm. UNWANTED.
I will NEVER use Comcast for telephone, OR ALARM.

4. It contains a 4-port router. UNWANTED.
I already HAVE a 4-port router in my Apple Time Machine.

5. It contains 2 USB ports, which I have no use for. UNWANTED.

6. Dual-Band WIFI 802.11ac - I have MY OWN WIFI, and I sure as hell don't want yours. UNWANTED.

SIX "features" that I have NO USE for.

Good Lord. Comcast is an eternal nightmare. I returned this "Gateway" upgrade ASAP. There is NO QUESTION in my mind that my Internet would be slower. I'm sticking with the 80M speed I have now. AND NO, I don't want any more "upgrades".

Comcast BS Upgrade = Downgrade.
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Latest Comcast Intrusion

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Sept. 6, 2018

I visit the Huffington Post every day.
Today, when I visit, I get -

! Deceptive Website Warning
This website may try to trick you into doing something dangerous, like installing software or disclosing personal or financial information, like passwords, phone numbers, or credit cards.

Show Details     Go Back

BULLSH|T!

AND THEN, to add insult to injury,
(because I am a "loyal customer")
they RAM some BULLSPIT CONTEST down my throat. "Guess which box has the treasure?
Which cannot be refused.
Which cannot be dismissed.
AND, they DEFEAT my "Back" button.
FOCK OFF, YOU CLUELESS B@STARDS.
GET THE HELL OUT OF MY WAY.
You are all a-hos to the core.

Or, you will meet my attorneys in Santa Cruz Superior Court. I feel that all of your shenanigans, indignities and illegal practices over the years are worth a minimum of 1 million dollars. Especially, after reading similar successful actions that have been brought against you. And my meticulous records describing how I lost money, because of Comcast actions, inactions, service interruptions, trying to get online, trying to stay on line, illegal redirects and massive general incompetence.

I will start writing my action this weekend.
I AM PISSED.
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Sept. 7, 2018

AND, AGAIN TODAY.
First, when I visit the Huffington Post, I get -
THE DECEPTIVE WEBSITE WARNING -

! Deceptive Website Warning
This website may try to trick you into doing something dangerous, like installing software or disclosing personal or financial information, like passwords, phone numbers, or credit cards.

Show Details     Go Back

And, then, I get this AGAIN -
(screen shot)
Unwanted Comcast Promotion Offer
"Dear client Comcast Cable Communications inc.,
congratulations!

We would like to thank you for your loyalty to Comcast Cable Communications inc., and thus we offer you an exclusive chance to get a Walmart $1000 Gift Card today - September 07 (Friday), 2018.
All you have to do is choose the correct gift box. Good luck!

Close   

Did you mean "Dear client OF"
Why isn't Inc. capitalized?
"Exclusive chance" - BULLSPIT
EVERYONE gets this cr@p.
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YOU CAN'T DISMISS IT!
When you click on "Close",
They shove THIS down your throat -
(screen shot)
Comcast Walmart $1000 Gift Card
Hey, you idiots, the "I" in Inc. is ALWAYS capitalized.
You got it WRONG 3 TIMES.
and, there is ALWAYS a space after a comma.
and a semicolon should be used after the 3rd occurrence.
Either that, or a period, followed by a capitalized "Therefore,"
WHAT KIND of Philippine Phlunkies do you have writing this stuff? And you make HOW MANY BILLIONS of dollars? Good Lord.
Save a buck, save a buck. WHO cares what kind of cr@p comes out the chute? NOT Comcast.

Rendered STUPID, by monopolistic entitlement.
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THEN, they BREAK your "Back " button, and just keep sending you to the damned "Dear client" page.

The ONLY way I could get out was to click on my Google bookmark.
BULLSPIT!

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NO! I DON'T WANT THIS DAMNED CR@P JAMMED DOWN MY THROAT. GET A CLUE, and GET THE HE|| OUT OF MY WAY.

"All you HAVE to do" ...
BITE ME, YOU BASTARDS.
I don't "HAVE TO DO" ANYTHING.
GET OUT OF MY FACE,
AND DIE!,
YOU CLUELESS BASTARDS.
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Internet Neutrality

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Comcast HAS NO INTEREST in Internet Neutrality.

Internet Neutrality is the concept that your Internet provider is NEUTRAL, and only provides access to the Internet. That is what you pay for, and NOT FOR ANY BS they can dream up, to increase profits, and occupy YOUR TIME BY FORCE.

BIG cable companies want to go MUCH further, by jamming THEIR COMPANY BULLSPIT down your throat, with ZERO ability for you to block it. Because they have the ability to screw with you, they think that they SHOULD BE ENTITLED to screw with you -

1. By intercepting your communication, and modifying it as they so choose.

2. If you enter an invalid URL, they think that it is THEIR RIGHT to redirect you, in ANY WAY they want. I only want Google suggestions, NOT
Comcast-ram-it-down-your-throat BULLSPIT.

3. They think it is THEIR RIGHT to RAM THEIR promotions down your throat, and for you to have NO SAY about it. SCREW COMCAST!

4. Only STRONG class action lawsuits can change their behavior. Donald Trump thinks that they should be able to do anything they want! DONALD Trump wants to WIPE OUT all class action lawsuits, to the detriment of all citizens. BIG BROTHER MUST PREVAIL. We are so screwed.
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I will begin preparing the Superior Court filing this weekend today, since I have extinguished all my more pressing tasks.

Of course, this will inevitably be settled out of court. But NEVER without the filing. So, the filing must be DAMNED good. I'm pretty legal-savvy, and my resources are limitless.

Bullies are NEVER stopped, unless you confront them. WITH A FIST IN THE MOUTH.
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BYE-BYE Comcast

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The Comcast Paradigm -
The customer is the enemy, and MUST ALWAYS be spun like a top, to reduce as much interaction as possible. Send them here, send them there, send them ANYWHERE, to get them off your back. Eventually, they will give up, or some other luckless Comcast employee can deal with them.

Do NOT read the Comcast blog. Read ALL THE OTHER blogs NOT written by Dumbcast, which chop them up into little pieces.

EMPLOYEE Rule #1 - NEVER tell other Comcast employees what you are doing, so that no one can blame you for anything. BRILLIANT!

Strive to avoid any unified database like the plague. That's the ticket! JUST SEND THEM TO THE PHILIPPINES, AND WORK THEM OVER FOR AN HOUR. That'll teach 'em. Pesky customers.
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Yes, returning to DSL is a pain.
BUT ITS DOABLE, and WORTH IT,
to get the He|| away from Comcast.

Yes, switching to Dish is a pain.
BUT ITS DOABLE, and WORTH IT,
to get the He|| away from Comcast.

No more impossible INTERFACE.
No more dismissive PHONE TREE.
No more Philippine LACKEYS.
No more exorbitant FEES.
No more daily DROPOUTS.
No more forced SURVEYS.
No more Comcast REDIRECTION.
NO MORE COMCAST!

Must I dedicate my life to exposing the bumbling idiots that staff Comcast? Well, maybe not my whole life, but I can spare a few hundred hours.

SO MUCH MATERIAL.

Comcast Really Sucks

Comcast Most Hated Company

Comcast Issues - Wikipedia
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Comcast INTERNET Problems

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An Earlier Thought
Demand I REPLACE My Modem

Comcast is bugging me to replace it with the far more complicated "gateway".

There is NO DOUBT in my mind, that I will be frustrated with the added complexity. I anticipate worse performance. Just like I got when I replaced my Set-top Box.

THIS CASE is the poster child for, "If it ain't broke, don't fix it."
IT WORKS PERFECTLY (when the signal is there!).
I have ZERO doubt that THE ONLY REASON they want to replace it, is to enable them to extract MORE MONEY from me.
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Vaughn's Other
COMCAST Related Pages

* Comcast DTA Boxes

*
Comcast Missing DTA Channels

*
Comcast Rate Increases

*
Why Comcast Sucks

*
Why Comcast REALLY Sucks

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NON-Comcast

* DTV Converter Boxes




Disclaimer
This page summarizes my last 10 years with Comcast. They were never very good (picture quality, Internet connectivity), but they recently have rocketed downhill in customer satisfaction, functionality, reliability, and billing.

Although the author makes every effort to verify the information on this page, no information on this page is guaranteed to be correct, and any data contained herein may be erroneous.

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This Vaughns Why Comcast REALLY Sucks
page was last updated on 2018-09-07.